Outsourcing Customer Support Philippines Content

Outsourcing Customer Support Philippines Content

Outsourcing Customer Support Philippines Content

The Philippines is currently ranked #1 in the world in terms of offshore voice-based services. The strong growth of this BPO sector is likely to continue for a long time ahead. Filipinos are known for being fluent in English and its service-oriented attitude results in a higher overall customer satisfaction.

Together with our European management, we can offer a very stable platform for our clients. We also offer Customer Support in other languages where we recruit dedicated people from countries outside the Philippines.

daniel wellington outsourcing customer support philippines content management skruvat.se outsourcing customer support philippines content management
&
photo wall outsourcing customer support philippines content management
have one thing in common
They have all chosen 3o-BPO as their trusted outsourcing partner
What we do
Customer Support

The Philippines is currently ranked #1 in the world in terms of offshore voice-based services. The strong growth of this BPO sector is likely to continue for a long time ahead. Filipinos are known for being fluent in English and its service-oriented attitude results in a higher overall customer satisfaction.

Together with our European management, we can offer a very stable platform for our clients. We also offer Customer Support in other languages where we recruit dedicated people from countries outside the Philippines. With a part Scandinavian management we have unique expertise of the Scandinavian online market.

For some of our clients we have saved 40-60% of their cost with our offshore solutions and at the same time kept quality at the same or better level. Our clients can always be a part of both the recruitment and training process to secure the quality level of our agents.

Influencer Marketing

Our management all has a background within the Fashion Industry – known for being ahead when it comes to marketing. We have years of experience working with different kind of influencers. We can source just the type of influencer you are looking for, as well as doing the outreach, negotiation and finalizing the deal.

We have copied the model of which DanielWellington.com is working with. The fastest growing company in Europe in all categories since 2016. There is no secret with the model; they prefer working with a lot of small micro influencers instead of some few big influencers.

We are always working with individual set-up for each client. We do not have any big data base with ready-to-go influencers. We always create a unique data base with fresh influencers for each client depending on their unique target group.

Content Management

The step to outsource your Content Management does not have to be as long as you think. We can work within your own existing systems leading to better overview and control.

We deliver different types of content management services, which includes: Data research, data encoding, translations, copy writing, content control and accounting services.

Apart from bringing you a cost saving margin, outsourcing Content Management puts you at an advantage on more fronts. Our talented crew has worked on numerous projects for customers across the world. We are a trusted outsourcing destination and fully committed to providing quality services to our clients.

Industries we serve
Portfolio
ideal of sweden
excella
daniel wellington
zipmatch
cykelkraft
bythjul
gaztronaut
skruvat
photo wall
We are building something more than just the revenue
Corporate social responsibility matters

Social responsibility is not only important for us human beings and our world, it is also important for business success.

Together with our clients and employess, 3o-BPO work and value the success of business, and also to make a better world!

3o-bpo giving

The Skruvat team is handing out food bags to the people in the neighbourhood

3o-BPO Yolanda project

3o-bpo feeding

gaZtronaut gives back! We are proud to be able to help out and serve healthy food to the children

Philippine national floorball team

3o-BPO is a proud sponsor of the Philippine national floorball team

3o-BPO floorball team

3o-BPO has launched and sponsored Tivoli Garden Floorball Kidz together with the Philippine Floorball Association.

Who are 3o-BPO?

3o-BPO was founded in 2013 by Peter Eriksson – he is also a co-founder and former partner of Nelly.com. Nelly.com (founded 2003) is one of the leading fashion sites on the Scandinavian market.

We want to help our online clients to be more competitive by outsourcing services such as Customer Support, Content Management and Influencer Marketing.

We will do it by our Loyal Humble Performers. The driving force behind our success is
our people. We are a diverse, creative and skilled workforce with a Scandinavian management. We believe in the blend between the Scandinavian and the Filipino culture.

The majority of our staff have been employed by us for several years which is something quite unique in the Filipino BPO Industry and a proof that we are on the right track.

Another good sign is that we have had a significant growth of several hundred percent the past few years.

office_manager
Ma. Kristina Fe Mero
Office Manager
hr manager
Abegail Chermaine Arambala
HR Manager
operation manager
Johan Jedaker
Operations Manager
ceo
Peter Eriksson
CEO
We are always on the lookout for talented people
Career

We are constantly looking for new employees to grow our team. Whether you are looking for a work as a customer support agent, data encoder or to replace our CEO. We are looking forward for your application.

We do not care so much in completed exams and your formal education but it is good if you at least have studied two years in College. We value more your previous experiences and especially your attitude. We are looking for Loyal Humble Performers.

“Working for skruvat.se in the Philippines have been a life changing thing for me.”
Martin Hälgh - Group leader
3o-BPO floorball team

3o-BPO has it’s own floorball team

3o-bpo feeding

View of our office.

summer outing

Every quarter we arrange great parties for all our staff!

Contact
2nd Fl., LCS Bldg, 1413 San Andres St., Manila, 1017 PHILIPPINES

Locate us on map